Below you will find answers to questions that are asked frequently from our customers. If you cannot find the answer to your questions here, please contact our store at 231 943-4220 or toll free (888) 943-4220 and ask for Customer Service assistance. We would be happy to help you.
Do you remove my old mattress?
Yes - When we deliver your new mattress our delivery staff will remove your old mattress and box spring. We also will remove any furniture of equal type purchased. For example, buy a new recliner and we will dispose of your old recliner.
Do you offer Financing?
Yes – Depending on the amount you spend, we offer 90 days, 6 months, or 12 months Same as Cash (differed payments) which includes no payment, no money down. We also offer a 2 year Same as Cash which has no interest with a minimum payment plan. Click here for more details.
How long does a mattress last?
It is recommended to replace your mattress after 8 to 12 years of use. Even though mattress companies warranty their product for 15, 20 or 25 years against manufacturer defects, normal wear and tear comes into effect.
Do I need to change out my box spring?
Mattress sets are designed to sell as a set and is recommended to replace both at the same time.
However, we will sell mattresses only as long as adequate support exists.
What if I have a Warranty issue?
Contact us at your earliest convenience. The Comfort Center prides itself on handling all warranty issues for the products we sell.
Do you offer fabric protection?
Yes – We recommend that all fabric should be protected and we offer this service at a much lower cost than our competition. Click here for more details.
Do you do special orders?
Yes, at no additional cost – We have several options available in our showroom, but if you can not find what you are looking for, our sales staff will help you with available special orders from one of our many suppliers.
What Credit cards do you accept?
We currently accept Visa, MasterCard, and Discover.
Do you offer lay aways?
Yes – We offer long and short term lay away plans. Visit the store for more details.
Do you offer Gift Certificates?
Yes – Gift certificates are the perfect gift for newlyweds, parents, or for any occasion.
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